Privacy Policy
Pavocard (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and services. By using Pavocard, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Full name
- Email address
- Phone number
- Payment details (bank account or wallet information)
b. Transaction Information
- Gift card details submitted
- Transaction history
- Payment records
c. Device & Usage Information
- Device type and operating system
- IP address
- App usage data and interactions
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Process transactions and payments
- Verify user identity and prevent fraud
- Communicate updates, alerts, and support messages
- Comply with legal and regulatory requirements
3. How We Share Your Information
We do not sell your personal data.
We may share your information with:
- Payment providers to process transactions
- Service providers that help us operate the platform
- Law enforcement or regulators when required by law
4. Data Security
We implement appropriate security measures to protect your data, including:
- Encryption of sensitive information
- Secure servers and infrastructure
- Access control and monitoring
However, no system is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your account and data
- Withdraw consent where applicable
To make any request, contact us at the email below.
7. Account Deletion
You can request to delete your account:
- Through the app (if available), or
- By contacting support
Upon request, we will delete your data except where retention is required by law.
8. Cookies & Tracking (If Applicable)
We may use cookies or similar technologies to:
- Improve user experience
- Analyze app performance
9. Third-Party Links
Our platform may contain links to third-party services. We are not responsible for their privacy practices.
10. Children's Privacy
Pavocard is not intended for individuals under the age of 18. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Privacy Policy at any time. Continued use of the platform means you accept the updated policy.
12. Contact Information
If you have any questions about this Privacy Policy:
- Email: support@pavocard.com
- Nigeria: +(234) 706-606-7435
- Ghana: +(233) 013-234-4534
